FAQ Long Version

Shareholders Questions Answered

FAQ Long Version2020-09-14T00:51:36+00:00
How to bulk print your patient medical marijuana recommendations2019-09-27T00:42:05+00:00

How to customize your outgoing patient and physician notification emails and SMS text messages2019-09-27T00:39:18+00:00

How to create and manage coupon codes that can be applied to any website widget or software payment2019-09-27T00:36:13+00:00

How to customize your email designs header and footer2019-09-27T00:33:24+00:00

How to add and edit invoice options for predefined products2019-09-27T00:30:06+00:00

How to embed a patient verification widget on your website and update the URL on your patient recs2019-09-27T00:27:20+00:00

How to customize medical marijuana patient ID cards2019-09-27T00:11:32+00:00

How to add and manage staff members plus set capabilities2019-09-27T00:09:10+00:00

How to manage the availability of a physician for appointment bookings2019-09-27T00:07:22+00:00

How to view and sort your expiring patients2019-09-27T00:05:11+00:00

How to connect your Mailchimp account to automatically send patients to a marketing list2019-09-27T00:02:08+00:00

How to sync your Google calendar2019-09-27T00:03:02+00:00

How to add a patient appointment2019-09-26T23:55:18+00:00

How to add your logo to the software and all widgets2019-09-26T23:53:49+00:00

How to access your custom Verify MC account API details2019-09-26T23:51:50+00:00

How to add and manage appointment categories2019-09-27T00:02:47+00:00

How to add appointment notes2019-09-27T00:30:52+00:00

How to customize patient invoices2019-09-26T23:41:13+00:00

Dashboard tour2019-09-26T23:37:38+00:00

How to manage and customize automated patient expiration email and SMS alerts2019-09-26T23:35:38+00:00

How to manage your profile2019-09-26T23:33:41+00:00

How to view patient history and track physician / staff actions2019-09-26T23:30:41+00:00

How to set up payments for Square, Stripe, PayPal Pro and Authorize.net2019-09-27T00:31:15+00:00

How to download, email and text medical marijuana recommendations2019-09-26T23:36:34+00:00

How to Add an Appointment2019-09-26T23:46:40+00:00

How does Verify MC’s cloud based server work?2019-09-25T03:19:36+00:00

In the simplest terms, using cloud computing means storing your files on a place that is not your local hard drive.

By storing your files on VERIFY MC’s cloud service, no matter where you are, you’re always able to access that file (assuming you have access to the internet).

You also don’t have to worry about backups, because the cloud service does the back-up for you.

If you’re still struggling to get your head around the cloud, the thing to know is that it’s not one cloud. It’s a bunch of clouds, and each of those clouds is a different service.

With HIPAA compliance your files are redundantly backed up in 2 separate locations for ultimate file protection.

What makes Verify MC’s medical marijuana software HIPAA compliant?2019-09-25T03:17:11+00:00

Under HIPAA Security requirements there are specific provisions for administrative safeguards,physical safeguards, and access control.

CHECKMARK2 resized 600 Access Authorization

CHECKMARK2 resized 600Log In Monitoring

CHECKMARK2 resized 600Password Management

CHECKMARK2 resized 600Data Backup Plan

CHECKMARK2 resized 600Disaster Recovery Plan

CHECKMARK2 resized 600Emergency Mode Operation Plan

CHECKMARK2 resized 600Facility Security Plan

CHECKMARK2 resized 600Data Backup and Storage

ACCESS CONTROL [142.308 (c)]
CHECKMARK2 resized 600Unique user identification

CHECKMARK2 resized 600Automatic Log off

CHECKMARK2 resized 600Encryption / Decryption

Do medical marijuana patient records have to be HIPAA compliant?2019-09-25T03:16:15+00:00

Yes,it is the law.

The HIPAA Privacy Rule provides federal protections for individually identifiable health information held by covered entities and their business associates and gives patients an array of rights with respect to that information.

The Security Rule specifies a series of administrative, physical, and technical safeguards for covered entities and their business associates to use to assure the confidentiality, integrity, and availability of electronic protected health information.

What are the key features of Verify MC medical marijuana software?2019-09-25T03:15:22+00:00

VERIFY MC’s software offers medical cannabis physicians and caregivers a secure, HIPAA compliant, cloud platform for managing their patients, patient files, appointments and patient appointment notifications.

Who is your software designed for?2019-09-25T03:14:14+00:00

Our software is specifically designed for medical cannabis clinic, physicians, dispensaries and caregivers who can benefit for a cloud based, secure, HIPAA compliant solution for managing their patients, appointments, invoices, expenses, patient forms, patient expirations, telemedicine and more.

What kind of support do you offer?2019-09-24T07:05:29+00:00

VERIFY MC has an online help desk support ticket system for managing customer support. To submit a billing support ticket click here and to submit a technical support ticket click here.

VERIFY MC also offers a courtesy 1 hour support session via Skype for paid subscribers that need help using our software. Additional support can be purchased if needed for a small additional fee.

Are there any hidden fees I will have to pay?2019-09-24T07:04:19+00:00

There are no hidden fees with VERIFY MC. Everything is included in our standard monthly package including free set-up and unlimited SMS text appointment reminders for patients.

Is your free trial really free?2019-09-24T07:04:37+00:00

Yes, we are so confident you will love our intuitive, easy-to-use software,  that we offer a 100% free trial that requires no credit card to sign up

How does your pricing work?2019-09-24T07:01:18+00:00

VERIFY MC offers straight forward pricing for it’s subscription based software for cannabis physicians. Customers simply pay a monthly subscription fee based on their plan with no additional charges.

Are there long term contracts or cancellation fees?2019-09-24T06:56:29+00:00

Absolutely no contracts or cancellation fees. VERIFY MC will never make you sign a contract or charge you to cancel your account. We make cancelling your account easy from your dashboard and you can cancel at any time.